• Never leave a burning candle unattended. Extinguish all candles when leaving the room or before retiring for the evening. Four hours of burn time is the golden rule.

• Always burn candles on a flat, heat-resistant surface.

• Adhere to the 2-foot rule. Keep your candle at least 2 feet away from clothing, books, curtains, and other flammables.

• Keep lit candles away from drafts, ceiling fans, and air currents. This maintains the flame’s elegant dance in the center, just as it should be.

• Trim the wick to ¼” before each burn. This helps prevent the flame from getting too large, and also cuts down on any excess soot or black smoke.

• Keep candles out of the reach of children and pets.

• Maintain proper spacing. When burning multiple candles, keep them at least 3 inches apart. Every candle deserves its space to shine.

• Never use a burning candle as a nightlight. Extinguish any lit candles before going to sleep.

• Limit burn time to four hours. Overindulgence can lead to safety issues, and we’re all about safety and style.

• Enjoy your candle experience! Share your favorite spaces by tagging #surceescents

• We accept returns within 30 days of the original purchase date.
• The item must be unused, undamaged, and in its original packaging.
• Personalized or customized items are not eligible for return unless there is a manufacturing defect or an error on our part.
• Please email us at info@surceescents.com with your request for return.

We only ship within the United States.  Orders are typically processed within 2-4 business days after payment confirmation. During busy periods, processing may take slightly longer, but we always strive to get your order out to you as quickly as possible.